jili778 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jili778 ("jili778," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the jili778 online gaming platform at jili778.app and all associated services (collectively, the "Platform").

jili778 is committed to protecting the privacy and personal data of all Filipino players and other users of the Platform. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements.

This Policy should be read together with our Terms & Conditions, which govern your use of the jili778 Platform. If you do not agree with this Policy, please do not use the Platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jili778 acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means jili778 determines the purposes and means of processing your personal information.

Our designated Data Protection Officer (DPO) oversees compliance with this Policy and applicable data privacy laws. You may contact our DPO through the contact details provided in Section 15 of this Policy.

3. Data We Collect

jili778 collects the following categories of personal information from players and Platform users:

We do not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent.

4. How We Collect Data

jili778 collects personal information through the following means:

• Direct Interactions: Information you provide when registering for a jili778 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. See Section 8 for details on our cookie practices.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment verification data from payment processors such as GCash and Maya.
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.

5. How We Use Your Data

jili778 uses your personal information for the following purposes:

• Account Management: To create, maintain, and manage your jili778 player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process bets, calculate and pay out winnings, and deliver all features of the jili778 Platform.
• Financial Transactions: To process deposits and withdrawals via GCash, Maya, bank transfer, and other accepted payment methods; to maintain accurate financial records.
• Legal Compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), the Data Privacy Act, and other applicable regulations, including mandatory reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming behavior for signs of problem gambling, enforce self-exclusion requests, and administer deposit limits and other responsible gaming tools.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Marketing & Promotions: To send you information about jili778 promotions, bonuses, and new features — but only where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the jili778 Platform.

6. Legal Basis for Processing

jili778 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your jili778 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing necessary to comply with Philippine law, including PAGCOR regulations, AMLA reporting requirements, and tax obligations.
• Legitimate Interests: Processing carried out for jili778's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional data uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

jili778 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions securely.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your age (21+) and identity in compliance with PAGCOR and AMLA requirements.
• Fraud Prevention & Security Partners: Specialist providers who assist jili778 in detecting and preventing fraudulent activity, unauthorized access, and money laundering.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or regulatory mandate.
• IT & Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants engaged by jili778, subject to professional confidentiality obligations.

All third parties with whom jili778 shares personal data are required to handle that data in accordance with applicable Philippine privacy law and our contractual data protection requirements. We do not permit third-party service providers to use your data for their own purposes beyond the specific services they provide to jili778.

8. Cookies & Tracking Technologies

jili778 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies may be used:

• Essential Cookies: Strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in to your jili778 account and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalized jili778 experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform — which games are most popular, how long sessions last, and where users encounter difficulties — to help us improve jili778.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the jili778 Platform and your account.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the jili778 Platform, including your account login.

9. Data Retention

jili778 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active jili778 account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine AMLA requirements.
• KYC Verification Documents: Retained for the duration of your account and for five (5) years after account closure.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, or longer if related to an ongoing dispute or legal matter.
• Technical & Usage Logs: Retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymized or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

When personal data is no longer required, jili778 will securely delete or anonymize it in accordance with our data disposal procedures.

10. Data Security

jili778 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jili778 Platform is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized jili778 personnel on a strict need-to-know basis. All staff with data access undergo background checks and regular privacy training.
• Firewalls & Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring.
• Two-Factor Authentication: jili778 supports two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond your password.
• Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and remediate vulnerabilities in the jili778 Platform.
• Incident Response: jili778 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission and affected players in accordance with Philippine law.

11. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili778:

• Right to Be Informed: The right to know what personal data jili778 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jili778 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jili778 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the Philippine National Privacy Commission (NPC) if you believe jili778 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, as required by Philippine law. We may need to verify your identity before processing your request.

12. Children's Privacy

The jili778 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gambling regulations. jili778 does not knowingly collect personal data from persons under the age of 21.

If you are a parent or guardian and believe that your child under 21 has provided personal information to jili778, please contact us immediately at the details provided in Section 15 so we can take appropriate action.

13. Cross-Border Data Transfers

jili778 primarily stores and processes personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud prevention services.

Where such cross-border transfers occur, jili778 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized under Philippine law.
• Entering into data processing agreements with international service providers that incorporate data protection clauses consistent with the Philippine Data Privacy Act.
• Conducting due diligence on the data protection practices of all international service providers before engaging their services.

By using the jili778 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

14. Changes to This Policy

jili778 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via email or a prominent notice on the jili778 Platform prior to the changes taking effect.
• Where required by law, seek your renewed consent for any new processing activities.

We encourage you to review this Privacy Policy periodically to stay informed about how jili778 protects your personal information. Your continued use of the Platform after any changes to this Policy constitutes your acceptance of the updated terms.

15. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili778 handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the jili778 Platform — select "Privacy & Data" as your inquiry category.
• General Support: [email protected]

We are committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.